Shipping Policy
At Aldridge & Hart, we believe considered fashion deserves considered delivery. Here is everything you need to know about how, when and where we ship.
Order processing
Orders are processed and dispatched within 1–3 business days (Monday to Friday, excluding UK public holidays). You will receive a confirmation email when you place your order, and a second email containing your tracking link once your order has been dispatched.
Where we ship
We ship throughout the United Kingdom and to most countries worldwide, including the United States, Canada, Australia, New Zealand, Mexico and much of Europe.
Delivery times
Estimated from dispatch.
| Destination | Estimated delivery |
|---|---|
| United Kingdom | 7–12 business days (10–15 business days during peak periods such as Christmas and major sale events) |
| United States, Canada, Australia & New Zealand | 7–15 business days |
| Mexico (dispatched from our local warehouse) | 3–7 days |
| Rest of world | 7–15 business days |
Shipping costs & free delivery
| Destination | Free shipping | Standard rate (below threshold) |
|---|---|---|
| United Kingdom | Free on orders over £40 | £3.99 |
| United States | Free on orders over $55 USD | £5.49 equivalent, shown in USD at checkout |
| Canada | Free on orders over C$70 | £5.99 equivalent, shown in CAD at checkout |
| Australia | Free on orders over A$80 | £4.99 equivalent, shown in AUD at checkout |
| New Zealand | Free on orders over NZ$85 | £5.49 equivalent, shown in NZD at checkout |
| Mexico | Free on orders over MX$499 | £4.49 equivalent, shown in MXN at checkout |
| Rest of world | Free on orders over £50 (or local equivalent) | £5.99 (or local equivalent) |
The exact charge for your order is always displayed at checkout before you pay.
Tracking your order
Every order is fully tracked. Once your order has been dispatched, you will receive a tracking link by email. You can also follow your parcel at any time on our Track Your Order page using your order number and email address.
Delays
Once a parcel is with the carrier, delivery is in their hands and occasional delays can happen — particularly during busy seasonal periods. If your order is running late, email support@paslas.com and we will chase it for you.
Incorrect address
Please double-check your delivery address at checkout. We cannot be responsible for orders sent to an address entered incorrectly. If your order has not yet been dispatched, contact us as soon as possible and we will do our best to amend it.
If your order has not arrived
If your order has not arrived within 20 business days of the end of the estimated delivery window, please email us and we will investigate with the carrier and put it right.
Questions?
Email support@paslas.com — we aim to reply within 24–48 hours.